Entergy's Restoration Process: Our Response to Your Outage
We monitor. We mobilize. We act.
Even when you don’t see our crews in your neighborhood, we are working to restore your power. Check our restoration process below!
When the storm passes, Entergy personnel must assess damage to the electric equipment and facilities to determine corrective actions.
Power plants, the primary source of power production, are restored.
Large transmission lines are repaired and restored, delivering power to cities, towns and major industrial facilities.
Substations are brought online and power is restored to emergency services, life support facilities, police and communications networks.
Power is restored to areas with the largest number of customers including businesses and neighborhoods.
Individual services, often the most time-consuming repairs, are fixed.